LEAD ACCOUNT MANAGER

Doug McCollom

What do you enjoy most about the work you do?
Being able to serve clients and members by assisting them with all things from simple to challenging. I strive to provide excellent service in the same manner I want to receive my own business and personal interactions.
What's your favorite meal?
Crab legs off the shell with a side of melted butter.
Fun fact about yourself that surprises others?  
I go by middle name. My first name is Yancy. My father used to watch the old cowboy/western tv shows. There was a character by the name of Yancy Derringer where they got the name from. While they gave me this unique name, they always called me by middle name.
A bullet point from your bucket list?
To see a show in the Sydney Opera House in Australia. I have always been fascinated by the architecture of the building.

“My two favorite LHD values are Trust and Excellence. I have enjoyed building long term professional relationships while serving our clients. I often say “At the end of the day, it’s all about service”. I do my best to manage my interactions serving the customer honoring those values of trust and excellence. I strive to provide excellent service in the same manner I want to receive my own personal and business interactions.”

Education & Experience
2010-

Doug joined the LHD team as an Account Manager and has since developed into a Senior Account Manager.

2005-2010

After four years with American United Life Insurance, Doug became the Benefits Manager for the City of Indianapolis.

2001-2005

Doug then began working at American United Life Insurance Company specializing in Testing & Government Reporting.

1999-2001

Doug worked at Clarian Health Partners as the HR Specialist, Retirement.

1999-2003

Doug earned his undergrad and Master Degree of Science, Business Management from Indiana Wesleyan University.

1997-1999

While earning his undergrad and graduate degrees, Doug works as a Pension Asset Service Processor for American United Life Insurance Company.

1991-1997

Doug began his career with EFS Services, a student loan servicing company, and worked in the claims processing area.